Privacy Promise Introduction
We all know that technology - especially the Internet - is playing an increasingly significant role in our lives. At the same time, businesses and organizations of all kinds have dramatically improved their data mining and sharing capabilities. As a result, consumers have become understandably concerned about how their private financial and health information is being used and safeguarded.
At Allen Knox Associates we believe you have a right to know what we do with financial and health information we gather about you in the course of processing, administering, and maintaining the financial products you purchase from our representatives. We also want to assure you that we are properly safeguarding this important information. Because we cherish the integrity of our customer relationships, we have prepared the following summary of our privacy policy, which is based on the new federal law governing customer privacy and on our own high standards of customer confidentiality.
Our Privacy Promise
1. We need accurate, current financial and health information about you so that we can determine your insurability and recommend products to meet your specific needs at a fair price. We collect personal information that you provide to us on applications, forms, and in interviews. In addition, we may receive information resulting from your transactions with companies we represent and others with whom we have business relationships. In some cases, we also may receive information from consumer reporting agencies and other sources in the course of processing, underwriting, or administering your life insurance or annuity policies.
2. We will share your personal financial and health information only with authorized employees, representatives, and trusted third parties, such as medical examination providers, whose services are required to assure the highest level of service to you. We will not disclose any non-public personal information about you, or about any other customers or former customers, except as authorized by law, as described in this privacy statement or as otherwise communicated to you. Because we respect and share your concern for privacy, we will not provide your financial or health information to anyone outside of our company except as described above. We will notify you if we make any changes in this policy statement.
3. We may share selected financial information about you with companies we represent in order to better serve you and to offer you worthwhile products and services.
4. Similarly, we may cooperate with other reputable financial institutions in order to bring additional products and services to your attention. We will disclose only financial information that is necessary to such individuals or companies who perform marketing services on our behalf, or to other trusted financial institutions with whom we have cooperative agreements. We will choose these partners carefully and hold them to our own high standards of respect for your privacy.
5. You have the right to see and correct any personal information we may collect about you. If you believe any of the information we have collected about you is erroneous, we would appreciate your assistance in making corrections.
6. We will protect all information collected about you, and we will restrict access to your non-public personal information by maintaining physical, electronic, and procedural safeguards.
7. Above all, we value your trust and your confidence in our ability to manage and protect your important personal information. You have our word that we will protect your information as if it were our own.
8. If you have questions or concerns about privacy policy, or would like a detailed explanation of our insurance practices, please contact us at the address listed below. Thank you for placing your trust in us.
Allen Knox Associates
Attention: Allen L. Knox, CLU® ,ChFC®
107 West Elm Street
West Union, IA 52175
1-800-434-2199
563-422-5338
563-422-5853 Fax
aka@allenknoxassociates.com
FREQUENTLY ASKED QUESTIONS
Q. Why are you telling me about their privacy policy now?
A. We have always safeguarded our customers' confidential, non-public information. That is part of our commitment to integrity. We are communicating our privacy policy at this time to comply with a new federal law and the National Association of Insurance Commissioners' (NAIC) model regulation. Other financial services institutions also are complying with this law and are notifying their customers of their policies.
Q. Do you share my financial or health information with anyone?
A. Only as needed to process your application. We protect your financial and health information through established file-handling and electronic safeguards and make it available primarily to internal staff members who are responsible for processing and administering your policies. However, we may share some health facts with certain third-party providers, such as medical-exam companies, whose help is needed to process your application.
Q. Will you ever sell my name or information as part of a mailing list?
A. We will not sell mailing lists or individual names for direct profit as many list brokers do. For marketing purposes, however, we may share your name with associates or other financial services providers with whom we have "joint marketing agreements."
Q. How safe is my information from unauthorized use by someone inside or outside of your company?
A. We have safeguards in place that we monitor and revise as technology and communication methods evolve. Our primary goal is to make sure that information about you is available only to selected employees, companies we represent, and outside providers with a legitimate need to know. We also have systems and procedures in place to protect your information from being accidentally released or accessed fraudulently from outside of our company.
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